- Lauriston Court was also 6th in the world's top 10 bargain hotels category
- Guests praise delicious breakfasts, magnificent sea views and friendliness
By Emma Reynolds
PUBLISHED: 04:57 EST, 15 January 2013 | UPDATED: 12:59 EST, 15 January 2013
A British hotel where prices start from just £35 per head has been voted the world's best for service by global travellers.
Lauriston Court Hotel in Llandudno, North Wales, won the accolade based on thousands of guest reviews collected by the TripAdvisor website.
The hugely popular 11-room guest house also came sixth in the world's top-10 bargain hotels category.
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Five-star service: Guests about the friendliness of owners Carol-Lynn and Ian Robbins, who are always available with advice, assistance and even bacon sandwiches for a long journey home
Stylish living: The lounge at the world's best hotel for service offers wi-fi internet, msuci, TV, board games, a well-stocked 'honesty bar' and excellent company
Cosy hideaway: The large, elegant bedrooms are clean and well-appointed and come with splendid sea views
Family business: Carol-Lynn and Ian Robins have only owned the hotel for two years - but they had one just around the corner eight years ago
Carol-Lynn and Ian Robins, who have owned Lauriston for two years, said: 'We're thrilled.
'Providing our guests with the best service possible is so important to us, and so it's heart-warming to be recognised by our guests for the work we do to make their stay special.'
Guests awarding the hotel unanimous five-star ratings raved about the delicious, cooked-to-order breakfasts; the 'stunning' sea views; entertainment and friendly advice.
They also praised the readily available tea, coffee - and even bacon sandwich packed lunches - on offer.
Mrs Robins, 57, told Mail Online that she was 'on top of the world' when she heard the news last week.
'It was a shocker. We thought someone was playing tricks.
'It's not a job, it's our life, and I'm only too happy to do what is needed. When we've done our utmost, we're at our most contented.
'We treat people like we'd like to be treated ourselves. It's the simple things.'
Hospitable: Mr and Mrs Robins say the hotel is their life - and it is when they are doing their utmost that they are most contented
Fine dining: Visitors raved about the delicious food at the hotel, especially a dazzling breakfast of yoghurt, fresh fruit, cereals, croissants, juice and all variations of the Full English
The former nurse said she and her husband were always willing to go the extra mile - booking restaurants or doctor's appointments, driving guests to the theatre when it rained and visiting the hospital to check on the handful of people who got seriously ill.
Mrs Robins even helped an elderly lady to get dressed in heavy Highlands regalia for a Scottish wedding.
The couple used to have a hotel 50 yards around the corner, but gave it up when their son Stefan was 10, to spend more time with him.
Mrs Robins went back to nursing and Mr Robins, 49, worked as a kitchen designer for Magnet in Wrexham - but once their son grew up - he is now 18 and at Bangor University - they returned to Llandudno.
'My family used to have a hotel here too,' added Mrs Robins. 'We've always been in the hospitality industry - we had a restaurant in Wrexham at one time.
'But we hadn't completed what we wanted, coming back was something we had to do.
'We've just finished our second refurbishment, but 11 rooms is enough - we like to keep a finger on the pulse and be hands-on.'
VIDEO Here's what you get for your £35 at the Llandudno B&B...
Four British establishments made it into TripAdvisor's list of the world's top 10 B&Bs.
Athole Guest House in Bath came second; No1 in St Ives, Cornwall, came third; All Seasons Guest House, Filey, North Yorkshire, sixth; and St Michael's Guest House, Scarborough, North Yorkshire, seventh.
As well as Lauriston Court, The Caribbean in Doncaster, South Yorkshire, got into the top 10 best-bargain hotels - in eighth place.
Airy and light: A pretty bathroom with large wet-room and fluffy towels completes the perfect experience
Overwhelming: The couple have only owned Lauriston Court for two years - but it has still proved an enormous hit with guests
Welsh wonder: The Llandudno hotel also came sixth of the top-10 bargain hotels around the world, as judged by TripAdvisor reviewers
The top UK hotel was Rudding Park in Harrogate, North Yorkshire, while the UK's best small hotel was The Chester Residence in Edinburgh.
London performed well in the UK top 10 luxury hotel list, with five entries. But only one hotel from the UK capital, The Milestone in Kensington, got into the world luxury top 10 - in ninth place.
TripAdvisor spokeswoman Emma Shaw said: 'For the 11th year running, these awards recognise the cream of the crop when it comes to hotels across the globe, according to those that really matter - travellers themselves.
'Yet again, Britain's B&Bs continue to be celebrated as some of the very best in the world, and for a British hotel to beat over 650,000 others to be named number one in the world for service really is something to be proud of.'
REVIEWS FOR LAURISTON COURT, WORLD'S BEST HOTEL FOR SERVICE
Room was spotlessly clean and lovely
and warm with a sea view looking out at the pier, parking is never a
problem, breakfast is wonderful with loads of choice to suit everyone, I
have and always will highly recommend this hotel.
- Tracey P
We have just spent a few days at
Lauriston Court Hotel in Llandudno and once more have had a wonderful
time there. It was our third visit and we are already looking forward to
our next one. We can honestly say it is the best bed and breakfast
hotel we have stayed at.
Stayed for 2 nights over the
summer and will definitely stay again. Ian and Carol were perfect hosts,
very friendly and welcoming. The breakfast was superb! Don't bother
booking anywhere else!!
- Melissa C
Carol and Ian are the perfect
hosts,very very friendly and made us very welcome. Our room was
absolutely gorgeous and spotlessly clean. Beautiful! Can't recommend it
- Gweryl H
We will definitely be returning
with our children. We had a superb sea view from room 7 - the views
stunning. The breakfast was the best i have sampled in any hotel with
lovely quality produce. The location is a prime spot right next to the
Breakfast was fabulous. Fresh fruits, yoghurts, cereals, juice, croissants, and any variation of an English breakfast that you wanted was catered for. Tea and coffee offered as soon as you entered the dining room. There was a lovely lounge area with an honesty bar. Internet and wi-fi, board games, music, TV and Carol-Lynn or Ian were always very attentive. We were given bacon sandwiches to come home with. We can't praise this hotel enough.
- Mimiann W
THE WORLD'S BEST HOTELS - AS VOTED FOR BY TRAVELLERS
BEST HOTELS FOR SERVICE
1. Lauriston Court Hotel, Llandudno, Wales
2. Hotel California, Palm Springs, United States
3. Riad Kniza, Marrakech, Morocco
4. Anastasis Apartments, Santorini, Greece
5. Hamanasi Adventure and Dive Resort, Stan Creek, Belize
6. SeaCoast Inn, Cape Cod, United States
7. Jade Hotel, Thua Thien, Hue Province, Vietnam
8. Aparthotel City 5, Prague, Czech Republic
9. Hotel General, Prague, Czech Republic
10. Albergaria do Calvario, Alentejo, Portugal
BEST BARGAIN HOTELS
1. SeaCoast Inn, Cape Cod, United States
2. Aparthotel City 5, Prague, Czech Republic
3. Jade Hotel, Thua Thien, Vietnam
4. The Blue Beetroot, Boleslawiec, Poland
5. Pri Lenart Hotel, Skofja Loka, Slovenia
6. Lauriston Court Hotel, Llandudno, N Wales
7. Caribbe Inn, North Carolina Coast, US
8. The Caribbean, Doncaster, South Yorkshire
9. Clark’s Sunny Isle Motel, Summerside, Canada
10. Hotel Villa Janto, Casamicciola Terme, Italy
BEST HOTELS IN THE UK
1. Rudding Park Hotel, Harrogate, North Yorks
2. The Milestone Hotel, London
3. Ellenborough Park, Cheltenham, Glos.
4. Casa Hotel, Chesterfield, Derbyshire
5. Corinthia Hotel, London
6. 51 Buckingham Gate, Taj Suites and Residences, London
7. Swinton Park, Masham, North Yorkshire
8. Potters Leisure Resort, Hopton-on-Sea, Norfolk
9. The Green Park Hotel, Pitlochry, Scotland
10. Staybridge Suites London-Stratford City, London
BEST SMALL HOTELS IN THE UK
1. The Chester Residence, Edinburgh
2. Boskerris Hotel, St Ives, Cornwall
3. Ardeonaig Hotel, Ardeonaig, Scotland
4. Can-y-Bae, Llandudno, North Wales
5. Hotel 41, London
6. The Old Rectory Hotel, Martinhoe, Devon
7. The Clontarf Hotel, Llandudno, North Wales
8. Apsley House Hotel, Bath, Somerset
9. Egerton House Hotel, London
10. Peak Edge Hotel, Stonedge,
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